Freight Coordination Cross-Border Logistics E-Commerce Shipping
Cross-Border Freight
Handled by a Real Expert
Managing international freight should not be a second job.
Cross-border logistics punishes those who go it alone.
You shipped the goods. Nobody knows where they are. Your supplier says it left the port. Your forwarder stopped responding.
Wrong HS codes. Inaccurate declared values. A customs hold you found out about from a storage invoice, not a warning.
IOSS thresholds, postponed VAT accounting, rules of origin certificates. The rules changed. Your forwarder's paperwork did not.
Flexport, Forto, and Freightos are built for shippers with teams. If your volume does not justify a dedicated account manager, you are on your own.
A named expert who knows your lanes and handles your paperwork.
Fraight is a remote freight coordination service built specifically for e-commerce operators who source from China and Asia, or move goods across post-Brexit UK and EU borders.
You get one person who knows your suppliers, your trade lanes, and your compliance requirements. Not a ticket queue. Not a chatbot. A freight coordinator who is there when you need them.
We handle the complexity end-to-end: supplier coordination on Alibaba and 1688, booking and documentation, customs compliance, FBA prep logistics, and landed-cost audits, so your goods move and you stay focused on growth.
Talk to a freight coordinatorEvery part of cross-border freight, handled in one place.
You source and sell. We move the goods. Below is a precise account of what that means in practice.
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Supplier & Sourcing Coordination
We liaise directly with your Alibaba and 1688 suppliers on shipping readiness, packing specifications, and documentation requirements. No more lost-in-translation exchanges between your supplier's agent and your forwarder.
- 1688 and Alibaba supplier communication
- Pre-shipment packing list review
- Commercial invoice accuracy checks
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Freight Booking & Documentation
We identify and book the right carrier for each shipment, whether sea, air, or courier, and manage all supporting documentation: bills of lading, air waybills, certificates of origin, and packing declarations.
- Carrier selection and booking
- Bill of lading and air waybill management
- Certificate of origin (FTA and standard)
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Customs Compliance
HS code classification, accurate duty calculation, and import/export declaration management across UK, EU, and US borders. We catch compliance errors before they reach customs, not after your goods are held.
- HS code classification review
- UK post-Brexit customs declarations
- EU IOSS registration and threshold management
- US customs entry preparation
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Amazon FBA Prep Management
We coordinate FBA prep requirements from your supplier or prep centre: FNSKU labelling, carton dimensions, master carton limits, and shipment plan creation, so your goods are accepted at the fulfilment centre first time.
- FBA shipment plan creation and review
- FNSKU and carton label coordination
- Prep centre liaison (China-based or destination)
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Landed Cost Audits
We review your actual landed costs against invoiced freight, duties, and fees, and identify where you have been overcharged, misclassified, or incorrectly billed. Useful before you reprice or source from a new supplier.
- Freight invoice reconciliation
- Duty overpayment identification
- Landed cost modelling for new products
What working with Fraight looks like, from first conversation to delivery.
No onboarding maze. No account managers who only respond in business hours. Here is the exact sequence from enquiry to ongoing coordination.
Freight consultation
We start with a focused conversation about your trade lanes, current freight setup, and where the pain is. This is a working session, not a sales call. By the end, you will have a clear picture of what your shipments are actually costing you and where compliance risk sits.
Trade lane mapping & compliance review
We map your specific trade lanes, classify your key products for HS codes, and review your current documentation for gaps. If you are on a retainer, we establish your freight workflow: supplier contacts, preferred carriers, FBA requirements, and communication protocols.
Shipment coordination & issue handling
For each shipment: we coordinate with your supplier, book the carrier, prepare and check all documentation, manage customs declarations, and track progress through to delivery. When something goes wrong, we handle it and tell you the outcome, not the process.
Quarterly review & optimisation
On retainer engagements, we review your freight costs and compliance status each quarter, catching overcharges, flagging rule changes that affect your trade lanes, and adjusting the approach as your product range or markets change. Freight strategy is not set-and-forget.
Fraight works on a per-shipment basis or via a monthly retainer, whichever suits your volume and how actively you want us involved. Engagements start with the freight consultation.
Book the consultationTell us about your freight and we will tell you what it should actually cost.
The consultation is a working session. Bring your current shipping invoices, supplier details, and destination markets. No commitment required.
- Review of your current trade lanes and carriers
- Customs compliance gap assessment
- Honest picture of where costs and risk sit
- No obligation to engage Fraight further